TalkLinx help center
How can Ally help?
Get help with your TalkLinx AI support workspace — account setup, knowledge-base uploads, the embeddable widget and social links, voice and phone-call mode, billing and subscriptions, and security. Reach the support team by email, WhatsApp, or the secure contact form below; bug reports and application error notifications are routed to support automatically.
Popular questions
What is TalkLinx?+
TalkLinx is an AI-powered customer support workspace. It gives every business a document-grounded support agent (Ally) for chat, an embeddable widget, signed social support links, AI phone-call and voice support, multilingual translation, lead capture, and conversation analytics.
Does TalkLinx answer from my own documents?+
Yes. TalkLinx uses retrieval-augmented generation (RAG). You upload your knowledge — documents, policies, product guides, and images — and answers stay grounded in your content instead of generic guesses.
Can TalkLinx handle phone calls and voice?+
Yes. A turn-taking phone-call mode lets customers talk out loud, with natural multilingual voice replies. Speech-to-text and text-to-speech also work in chat, with edge-safe defaults and optional admin-enabled browser models.
Can I embed TalkLinx on my website?+
Yes. You can generate a signed, secure chat widget and embed it on any site, or share signed social support links. Sessions stay owned by your workspace and follow your branding, AI model, and settings.
Looking for more? Read the full TalkLinx FAQ →
Contact support
Send feedback, support questions, or bug details to the support inbox.